PREPARING YOUR ORDER FOR SHIPPING

- Laser Cut Jewellery (Acrylic, Wood and Mixed Media Pieces)
Your item will usually be dispatched within 3-5 working days of you placing your order. If for any reason I can not dispatch your order within this timeframe I will let you know immediately and you have the option to have your order refunded in full.

- Cast Pieces in Silver and Bronze
The bronze and silver range of pieces are cast to order and they undergo a time-consuming series of finishing techniques. Consequently they will be posted within 7-9 working days of receiving your order. As above, I will let you know as soon as possible if I cannot fulfil the order within this time.

SHIPPING CARRIERS AND TIMES

- Shipping carrier
Currently your jewellery will be posted from Berlin in Germany, where the postage is very efficient. The carrier I use is Deutsche Post and your item will be sent by the standard domestic shipping option (if posting within Germany) or the standard airmail international shipping option (outside of Germany).

I am happy to use expedited shipping options, signed for, or tracked delivery options. Please just ask for a quote if you need one of these options.

- Estimated Shipping Times (provided by Deutsche Post; in my experience these are accurate)

Within Germany: 1-2 working days
To the United Kingdom: 3 working days
To mainland Europe countries: 2-3 working days
To the US and Canada: 7-10 working days
To Australasia: 10 to 12 working days
To Asia: 10 to 12 working days

Additional postage options:

Expidited DHL Paket Service: is available to the following places for the following fees:
- EU countries: €10
- European non-EU countries: €17
- USA and Canada: €17
- World : €17